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ABOUT Harry Fairbairn Dumfries BMW

Harry Fairbairn Dumfries are proud to be the authorised BMW Dealer in Dumfries & Galloway.

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Company Information

Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Only one issue. I drive an automatic and the supply car was manual which caused me problems. However the issue was quickly resolved.

Service

No hassle and easy to deal with. Service department always been decent

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Exellent service

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Sorted motor well

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Always look after the car and me well

Service

Everything done as stated staff excellent

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I was happy with service I recieved

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Complete service guaranteed

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Very helpful and friendly.

Service

Very polite and knowledgeable receptionist ( very welcome coffee ) Technical staff very attentive and interested

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Great

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Can't fault the service

Service

Everything I asked for from time of appointment to selection of waiting room to climbing in to a washed and vacuumed car completed in an effortless manner.

Service

Reception staff very helpful also good catching up with sales person who sold us the car.

Service

Smooth process

Service

Was kept informed of time scale for collection, video was good and car returned washed and vaccumed

Service

They fixed the problems promptly and effectively. Great service from the team as usual.

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The staff were very helpful, polite and efficient

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Courteous, professional and helpful. It is not their fault that you do not support them as much as they deserve

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The arrangements and service were seamless and a joy!

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Understood and sorted al my requirements

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Very efficient from reception to handing back of car - video of basic checks useful.

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As previous answer

Service

Easy to make appointment- good timescales- easy reception on arrival- work carried out in a timely way- was kept up to date on progress