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ABOUT Harry Fairbairn Dumfries BMW

Harry Fairbairn Dumfries are proud to be the authorised BMW Dealer in Dumfries & Galloway.

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Company Information

Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Good service as usual

Service

Friendly efficient staff and felt comfortable with the social distancing measures they had put in place

Service

Work was carried out quickly. Service receptionists are efficient and helpful.

Service

Good

Service

Good service & bodywork, but rotten online booking system. Had booked a service online two weeks before but, when I arrived at HF, they had not had a proper brief. So I had driven 80 miles for nothing and had to re-book. Complained, but no reply.

Service

Pleasant and professional

Service

Quality and knowledge is great

Service

Good service

Service

The service provided by Colin (Engineer) was exceptional

Service

On time and in budget. I particularly like the filmed feedback by the mechanic.

Service

Very pleased with the prompt service appointment and service, carrying out a recall on the car and providing a curtesy car while work being carried out.

Service

The health check video was excellent.

Service

Time was arranged and a courtesy car was waiting for me.

Service

Excellent service from Jackie Whillans and Colin who worked on my car. Both very helpful, patient and technically very knowledgeable.

Service

Service staff have good technical knowledge on particular model. Logical explanation of costs and reasons for replacement.

Service

Got what iwas looking for with lots of help.