Loading...

ABOUT Harry Fairbairn Dumfries BMW

Harry Fairbairn Dumfries are proud to be the authorised BMW Dealer in Dumfries & Galloway.

Explore the dealership

Company Information

Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Couldn't be faulted

Service

Good on line booking system. Good Covid precautions. Kept me updated on progress. Completed on time.

Service

solid expertise all round and cheerful atmosphere despite all the Covid precautions.

Service

Went the extra mile .

Service

Always listen to my requests and always fix my car

Service

Great experience as always

Service

As above they carried out an mot and pre end of warranty check . I specifically asked for attention to be paid to noise from front near side ,however no mention of any checks carried out were made in the report and I Think no test drive was done

Service

They fulfilled all the requirements and provided good communications, keeping me informed.

Service

Work required by safety recall carried out to the agreed timetable.

Service

Work done to a high standard

Service

The staff were helpful and positive and the car was repaired quickly.

Service

Friendly and efficient service.

Service

Great friendly service as always

Service

The service and customer care was very good

Service

Friendly efficient staff and felt comfortable with the social distancing measures they had put in place

Service

Good service as usual

Service

Work was carried out quickly. Service receptionists are efficient and helpful.

Service

Good

Service

Good service & bodywork, but rotten online booking system. Had booked a service online two weeks before but, when I arrived at HF, they had not had a proper brief. So I had driven 80 miles for nothing and had to re-book. Complained, but no reply.